Privacy Policy

We are committed to protecting your privacy online. We agree to abide the stipulations of Spanish Organic Law 15/1999 of December 13 on the protection of personal data.

We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.

Personal data we may collect about you
We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as:
· Name
· Identification or tax number
· Address
· E-mail address
· Telephone and/or mobile phone numbers

We don’t collect payment information such as credit/debit card numbers or bank account numbers.

We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

E-mail marketing
If you sign up to our newsletter, we may use your e-mail address to send you information about our products and services. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by sending an e-mail to [email protected]

Furthermore your personal data will be used to:
· administer your account with us;
· verify and carry out financial transactions in relation to payments you make online;
· improve the layout and/or content of the pages of our website and customise them for users;
· identify visitors to our website;
· carry out research on our users’ demographics and tracking of sales data;

Monitoring
We may also monitor who accesses our website, for example we may automatically collect access information about you such as: the type of internet browser you use; the website from which you have come to our website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. Such information enables us to assess and build a profile of our users. We use this information to:
· improve the layout and/or content of the pages of our website and customise them for users; and
· carry out research on our users’ demographics and tracking of sales data;

Use of cookies and similar technologies
A cookie is a small text file that is stored on your device.
Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible.

For further information about how we use cookies, please see our cookies policy (described below).

Security
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

We will use technical and organisational measures to safeguard your personal data, for example:
· access to your account is controlled by password and username which are unique to you;
· we store your personal data on secure servers;
· payment details are encrypted using SSL technology through third-party payment methods.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data.

It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Your rights
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. Users may withdraw their consent and exercise rights of access, correction, cancellation, and opposition at the following address: C/ Alenza, 1, 28003, Madrid, Spain or by e-mail at [email protected]

Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an e-mail to [email protected] or using our contact form https://www.minemeralds.com/contact

Conttract execution
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.